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Operations Manager

2 months ago

Hebron, Ohio, United States Talent Leverage Full time
About the Job

Talent Leverage is seeking an experienced Operations Manager to oversee the daily operations of our company. As a key member of our team, you will be responsible for driving business growth and ensuring the efficient execution of our strategies.

Key Responsibilities
  • Business Development: Develop and implement business strategies to drive growth and profitability, including market research, competitor analysis, and sales forecasting.
  • Operations Management: Oversee the day-to-day operations of the company, including managing budgets, resources, and personnel.
  • Customer Relations: Foster strong relationships with customers to ensure retention, satisfaction, and long-term partnerships.
  • Performance Improvement: Identify areas for improvement and implement process changes to increase efficiency, effectiveness, and safety.
  • Team Management: Lead and manage a team of operations professionals, providing coaching, feedback, and performance reviews.
  • Strategic Planning: Develop and execute comprehensive goals and objectives, utilizing key performance indicators (KPIs) to measure progress and drive accountability.
  • Communication: Communicate the company's mission, vision, and culture to employees and stakeholders, ensuring alignment and understanding.
  • Performance Evaluation: Analyze and interpret data and metrics to evaluate performance and make informed decisions.
  • Business Strategy: Design and implement business strategies to maintain and grow company profits, including market analysis, competitor research, and sales forecasting.
  • Reporting and Analysis: Receive and interpret daily/weekly management reports, providing insights and recommendations to senior leadership.
  • Collaboration: Work closely with peer leaders to plan, create, and execute business strategies and goals.
Requirements
  • Business Acumen: Understanding of HDD and underground utility construction, as well as data analysis and performance/operation metrics.
  • Technical Skills: Working knowledge of IT/business infrastructure and Microsoft Office.
Bonus Points
  • Budget-Focused Mind: Proven experience in operations and a budget-focused mindset.
  • Operations Expertise: Operations degree or equivalent experience.
  • Leadership Skills: Advanced organizational skills, excellent written, oral, and client-facing communication skills, and outstanding organizational and leadership abilities.
  • Decision-Making: Aptitude in decision making and process solving, with a focus on company growth and profitability.