Customer Service Specialist

5 days ago


Bossier City, Louisiana, United States Dixie Mart Full time
Why Work at Dixie Mart?

We believe in creating a positive and inclusive work environment that supports our employees' growth and well-being.

As a valued member of our team, you'll enjoy a competitive salary of $10 per hour, flexible scheduling, and opportunities for career advancement.

Our company culture emphasizes teamwork, accountability, and a commitment to excellence in all aspects of our business.

Your Key Responsibilities:
  • Deliver Exceptional Customer Experiences: Provide warm greetings, offer assistance, and ensure a pleasant shopping experience.
  • Maintain a Clean and Organized Store Environment: Restock shelves, maintain displays, and keep the store tidy.
  • Upsell and Cross-Sell Products: Recommend products that complement customer purchases, enhancing their shopping journey and contributing to sales goals.
  • Act as a Brand Ambassador: Champion Dixie Mart by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
  • Manage Cash Register Transactions: Efficiently handle cash, credit card transactions, and returns.
  • Ensure a Safe and Welcoming Environment: Maintain a clean and safe store environment, adhering to safety guidelines and protocols.
  • Collaborate with Colleagues: Work together with your team to ensure smooth operations and lend a hand when needed.
What We're Looking For:
  • Age Requirement: Must be 18 years of age or older if located in specific states; otherwise, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice little things that make a big difference in customer experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in work.
  • Flexible: Adaptable and ready to take on various tasks in a fast-paced environment.


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