Customer Service Specialist
5 days ago
We believe in creating a positive and inclusive work environment that supports our employees' growth and well-being.
As a valued member of our team, you'll enjoy a competitive salary of $10 per hour, flexible scheduling, and opportunities for career advancement.
Our company culture emphasizes teamwork, accountability, and a commitment to excellence in all aspects of our business.
Your Key Responsibilities:- Deliver Exceptional Customer Experiences: Provide warm greetings, offer assistance, and ensure a pleasant shopping experience.
- Maintain a Clean and Organized Store Environment: Restock shelves, maintain displays, and keep the store tidy.
- Upsell and Cross-Sell Products: Recommend products that complement customer purchases, enhancing their shopping journey and contributing to sales goals.
- Act as a Brand Ambassador: Champion Dixie Mart by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
- Manage Cash Register Transactions: Efficiently handle cash, credit card transactions, and returns.
- Ensure a Safe and Welcoming Environment: Maintain a clean and safe store environment, adhering to safety guidelines and protocols.
- Collaborate with Colleagues: Work together with your team to ensure smooth operations and lend a hand when needed.
- Age Requirement: Must be 18 years of age or older if located in specific states; otherwise, must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: Friendly demeanor and ability to make people feel welcome.
- Detail-Oriented: Notice little things that make a big difference in customer experience.
- Reliable and Responsible: Punctual, trustworthy, and take pride in work.
- Flexible: Adaptable and ready to take on various tasks in a fast-paced environment.
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