Customer Service Advisor
2 weeks ago
We are a growth-oriented agency seeking a motivated individual to join our team as a Part-Time Customer Service Representative. This role offers the opportunity to work in a dynamic environment, providing excellent customer service and developing leads to market insurance products and services.
About the Role
This part-time position involves providing prompt, accurate, and friendly customer service to respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Responsibilities and Requirements
- Provide exceptional customer service through phone, email, or in-person interactions.
- Develop leads and schedule appointments to meet with customers and discuss their insurance needs.
- Identify customer needs and market appropriate insurance products and services.
- Maintain accurate records of customer interactions and sales performance.
- Sales experience is preferred but not required; self-motivation and detail orientation are essential.
Benefits and Compensation
This part-time position offers competitive compensation, including hourly pay plus commission/bonus opportunities. Additionally, you will receive paid time off, on-the-job training, and insurance licensing. Our agency also offers valuable experience, growth potential, simple IRA, wellness resources, employee discounts, and flexibility with your schedule.
Compensation Details
The estimated salary for this part-time position ranges from $17.00 to $22.00 per hour, depending on your level of experience and performance.
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