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Customer Service Representative
4 weeks ago
Sam's Club is seeking a Customer Service Representative to join our team in Elmira, NY. As a Frontline Cashier Associate, you will play a critical role in delivering exceptional member service and ensuring a positive shopping experience.
We offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Our hourly wage range for this position is $18.00 to $25.00. You will receive an estimated salary of approximately $43,000 per year based on 40 hours of work per week and 52 weeks of work per year.
About the Job
This position requires the ability to thrive in fast-paced environments, multitask, and maintain a positive attitude while assisting members across the club. You will be responsible for maintaining a clean, neat, and member-ready area, processing member purchases, and providing guidance and support to members regarding member self-service technology.
Requirements
To be successful in this role, you should have customer service experience, retail experience including operating front end equipment, and working with mobile retail applications. Additionally, you should be able to stand for long periods of time while assisting members quickly and accurately, and solve problems head-on to ensure each task is completed with excellence.
Benefits
We offer a comprehensive benefits package that includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. We also provide paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
