Financial Crime Investigator
2 weeks ago
About the Role:
We are seeking a skilled Fraud Analyst to join our team at Tanisha Systems. As a Fraud Analyst, you will play a critical role in supporting our client's e-commerce business operations around the globe.
Key Responsibilities:
- Investigate activity on customer accounts to establish validity and prevent fraudulent acts.
- Perform financial remediation and apply measures to prevent further fraudulent activity.
- Investigate transaction/user accounts for policy violations and update incident status.
- Manage customer Rewards account status and security, and route escalations to defined points of contact.
- Refund credit cards and other payment instruments, and cancel suspected fraud orders.
Requirements:
- High School Diploma or equivalent.
- One year of previous experience in the credit card/rewards card fraud or analysis industry.
- Strong analytical skills and attention to detail.
- Ability to work one weekend day per work week.
- Knowledge of standard MS Office programs (Word, Excel).
About Us:
Tanisha Systems is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise, and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing, and Professional IT Services from office locations in the USA and globally. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.
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