Care Services Supervisor

6 days ago


Minnetonka, Minnesota, United States Accra Care Full time
About This Role

The Supervising Professional is a key member of our team at Accra Care, responsible for setting up and managing direct care services for participants who qualify for these services as determined by their assessment.

Key Responsibilities:

  • Developing participant service plans with input from the Participant's Representative (PR) and assessment document
  • Assisting with care delivery competency trainings as needed
  • Serving as a resource for participants, PRs, or workers on program use and other services to meet health and safety needs
  • Assisting in training, supervision, and evaluation of services, as well as ensuring quality assurance of direct care services
  • Staying up-to-date on current policies and changes to the program, and participating in committees and meetings to enhance knowledge of services beneficial to clients

Requirements:

  • Qualification in a field related to human services, with relevant work experience providing direct care services to persons with disabilities or the elderly
  • Willingness to be trained on services needed by people with disabilities and the elderly in Minnesota
  • Willingness to be trained on home health care requirements, regulations, and protocols
  • Demonstrated creativity, critical thinking, and problem-solving skills
  • Able to affect change and demonstrate positive leadership
  • High commitment to service and professionalism
  • Excellent organizational, problem-solving, communication, and interpersonal skills
  • Willingness to be trained on federal and state statutes applicable to services for people with disabilities and the elderly in Minnesota
  • Must possess intellectual strength and have a keen understanding of internal systems needed to support services
  • Must pass a background study with the Minnesota Department of Human Services
  • Have a valid driver's license, clean driving record, and reliable transportation for work driving purposes


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