Customer Service Representative

4 weeks ago


Pierre, South Dakota, United States Land O'Lakes Full time

Job Summary: We are seeking a reliable and detail-oriented Customer Service Representative to join our team at the Pierre, SD Agronomy Service Center. As a valued team member, you will provide operational support to the Location Manager, including order fulfillment, inventory management, logistics, and administrative functions.

Key Responsibilities:

  • Operations: You will be responsible for handling customer inquiries, updating delivery ETAs, and order statuses via phone or email.
  • Inventory Management: You will assist in monitoring customer inventory agreements, cycle counts, and reconciliation.
  • Logistics: You will assist in fleet routing, reporting, record management, and processing freight claims.
  • Administrative Support: You will provide general office support, including filing, processing purchase orders, office supply management, and other administrative functions.
  • Safety Compliance: You will assist the Manager with safety compliance data entry as needed.

Requirements:

  • Education: High School diploma or equivalent required; post-high school education preferred.
  • Experience: Minimum of two years of work experience required; two years of accounting or general office experience preferred.
  • Technology: Proficiency with Microsoft Word, Excel, Outlook, copying/scanning, and data entry/digital order management systems preferred.

About Land O'Lakes:

  • We are a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food.
  • We provide a broad portfolio of benefits to keep you and your family at your best.
  • We are an Equal Opportunity Employer (EOE) M/F/Vets/Disabled.


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