Customer Service Representative

4 days ago


Whitehouse Station, New Jersey, United States Chubb Full time

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Whitehouse Station, NJ, Bethlehem, PA, O'Fallon, MO, or Phoenix, AZ. This is a full-time position offering a competitive salary of $45,000 - $55,000 per year.

The successful candidate will be responsible for providing exceptional customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. Key responsibilities include:

  • Providing superior customer service and answering inquiries from agents and policyholders.
  • Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage.
  • Assuming ownership and timeliness in handling agent requests in an efficient, accurate, and professional manner.

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to learn and adapt to new systems and applications.



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