Insurance Industry Professional
1 day ago
We are looking for a talented Insurance Industry Professional to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and quality technical content via incoming telephone calls.
Responsibilities- Deliver Exceptional Customer Service: Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated contact center environment.
- Analyze Information: Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience.
- Work Collaboratively: Work collaboratively with team members, and business partners to provide a quality experience for our agents.
- Education: Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus.
- Experience: Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus.
- Skills: Outstanding, effective, and service focused communication skills, both verbal and written. Proficient in computer skills, multi-application navigation and multi-tasking.
This position offers a competitive salary range of $45,000 - $65,000 per year, depending on location and experience.
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