Customer Service Representative

7 days ago


Whitehouse Station, New Jersey, United States Chubb Full time

We are seeking a highly motivated Customer Service Representative to join our team at Chubb, a world leader in insurance. As a key member of our fast-paced call center, you will deliver exceptional customer service and technical support to our clients.

About the Role

This is a part-time opportunity for approximately 23-25 hours per week, with scheduled shifts between 8am-8pm EST. You will work Monday through Friday, with three days spent in the office.

Key Responsibilities
  • Customer Service: Provide superior customer service via incoming telephone calls, resolving issues efficiently and professionally.
  • Policy Administration: Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage.
  • Agent Support: Assume ownership and timeliness in handling agent requests, navigating multiple systems to research and resolve inquiries.

The ideal candidate will possess strong communication skills, be proficient in computer applications, and have previous experience in a high-volume contact center or property and casualty insurance.



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