Field Service Technician II

2 weeks ago

Apache Junction, Arizona, United States EV Group Full time

Overview:

This role involves the installation, maintenance, troubleshooting, and repair of sophisticated electronic and electromechanical systems, as well as providing field service and process applications expertise. The individual will serve as an independent product authority on designated EVG product lines, assisting in the execution of intricate customer installation strategies aimed at ensuring reliability, process validation, and completion. Additionally, the position includes training customer staff on advanced equipment operation and maintenance protocols.

Key Responsibilities:

  1. Deliver professional and courteous service to clients, prioritizing complete customer satisfaction.
  2. Assist clients and team members in diagnosing and resolving equipment-related process issues.
  3. Conduct onsite preventive maintenance, ensuring equipment cleanliness and operational integrity.
  4. Manage start-up, warranty, and service contract activities, including hardware configuration within specified timelines.
  5. Keep management updated on equipment malfunctions and document all activities as required.
  6. Troubleshoot and rectify process discrepancies on systems, identifying root causes of hardware or process failures.
  7. Engage in local client meetings and communicate effectively with customers in various settings, including face-to-face and virtual communications.
  8. Prepare and submit necessary documentation in a timely manner.
  9. Maintain comprehensive logs and records for all assigned equipment.
  10. Be available for overtime and travel on short notice, including unscheduled calls and shifts as necessary.
  11. Willingness to travel domestically and internationally, potentially up to 75% of the time, with a valid passport.
  12. Operate company vehicles safely for business purposes, maintaining a valid driver's license and acceptable driving record.
  13. Provide training to fellow Field Service Engineers on specific product lines and company software.
  14. Assist with onsite equipment installations or complex retrofits, ensuring customer acceptance.
  15. Utilize training skills to troubleshoot tools, minimizing downtime and enhancing customer satisfaction.
  16. Perform other related duties as assigned.

Additional Responsibilities:

  1. Initiate purchase orders for necessary parts and services.
  2. Maintain and repair company demonstration cleanroom equipment.
  3. Stay informed and trained on the latest company systems, methods, and safety procedures.
  4. Exhibit excellent customer service skills in all interactions.
  5. Maintain cleanliness and organization in all work areas.

Qualifications:

  1. Associate's or Bachelor's degree in a relevant engineering discipline, along with two to four years of experience in installing or repairing semiconductor or electronic production equipment.
  2. Proficient in advanced electromechanical troubleshooting.
  3. Familiarity with quality improvement processes and terminology.
  4. Ability to identify and resolve complex process-related system issues.
  5. Strong communication skills and professional demeanor when interacting with customers, management, and colleagues.
  6. Advanced computer skills, including proficiency in Windows and MS Office Suite.
  7. Preferred training in Kepner-Tregoe Problem Solving and Decision Making.

Physical Requirements:

  1. Regularly required to stand, sit, reach, stoop, kneel, crouch, crawl, and lift/move up to 50 pounds, with visual acuity necessary for the role.
  2. Ability to wear appropriate cleanroom attire and work within cleanroom environments for up to 75% of the time.

This job description outlines the essential functions and responsibilities of the position. Employees may be required to perform additional job-related tasks as directed by authorized personnel. The duties and responsibilities are subject to modification to accommodate individuals with disabilities.

  • Field Service Technician II

    2 weeks ago

    Apache Junction, Arizona, United States EV Group Full time

    Position Overview:The role involves the installation, maintenance, troubleshooting, and repair of sophisticated electronic and electromechanical systems, along with field service applications and qualifications. The individual will serve as an independent expert on designated EV Group product lines, assisting in the execution of detailed customer...

  • Automotive Technician

    3 days ago

    Apache Junction, Arizona, United States Scott's Automotive Inc Full time

    About the RoleWe are seeking a highly skilled and motivated Automotive Technician to join our team at Scott's Automotive Inc. As a key member of our team, you will be responsible for providing exceptional service to our customers while ensuring the highest level of quality and efficiency in our repair services.ResponsibilitiesPerform routine maintenance and...

  • Maintenance Technician

    4 hours ago

    Apache Junction, Arizona, United States Government Jobs Full time

    Job Summary:Government Jobs is seeking a skilled Maintenance Worker to join our team. As a key member of our facilities maintenance team, you will be responsible for performing a variety of entry-level construction and maintenance-related service activities.Key Responsibilities:Perform routine maintenance tasks, including repairs and replacements of...

  • Pharmacy Program Director

    7 days ago

    Apache Junction, Arizona, United States Central Arizona College Full time

    Job SummaryCentral Arizona College seeks a highly qualified Pharmacy Program Director to lead our Pharmacy Technician Program. The ideal candidate will have a strong background in pharmacy education and experience in program management.Key ResponsibilitiesDevelop and implement curriculum for the Pharmacy Technician Program, ensuring alignment with industry...

  • Special Education Teacher

    1 week ago

    Apache Junction, Arizona, United States Foundations Educational Services, A member of the Point Quest Group Full time

    Job SummaryWe are seeking a highly qualified and dedicated Special Education Teacher to join our team at Foundations Educational Services, A member of the Point Quest Group. As a Special Education Teacher, you will be responsible for creating a supportive and inclusive learning environment for students with diverse needs.Key ResponsibilitiesDevelop and...

  • Special Education Teacher

    1 week ago

    Apache Junction, Arizona, United States Foundations Educational Services, A member of the Point Quest Group Full time

    Job SummaryWe are seeking a highly qualified and dedicated Special Education Teacher to join our team at Foundations Educational Services, A member of the Point Quest Group. As a Special Education Teacher, you will be responsible for creating a supportive and inclusive learning environment for students with diverse needs.Key ResponsibilitiesDevelop and...

  • Transitional Age Youth Support Specialist

    2 weeks ago

    Apache Junction, Arizona, United States La Frontera Empact Full time

    About Us: EMPACT - Suicide Prevention Center, a vital part of the La Frontera family, has been a leading non-profit organization since 1987, committed to delivering essential community services and resources in behavioral health counseling, crisis intervention, and suicide prevention. We proudly uphold equal employment opportunities for all. Role Overview:...

  • Junior Talent Acquisition Specialist

    7 days ago

    Apache Junction, Arizona, United States Technical Professionals Group Full time

    Technical Professionals Group is currently in search of a Junior Talent Acquisition Specialist. The ideal candidate will engage in sourcing, evaluating, and onboarding professionals in the automotive testing sector, supporting major manufacturers in their vehicle testing and validation efforts. This position is well-suited for individuals with a background...

  • Refrigeration Service Technician

    2 days ago

    Tempe Junction, Arizona, United States CoolSys Full time

    About CoolSysCoolSys is a leading provider of indoor environment solutions, with over 150 years of experience in the industry. Our company offers a wide range of services, including HVAC and refrigeration installations, remodels, service and maintenance, and energy solutions.Job SummaryWe are seeking a highly skilled Refrigeration Service Technician to join...

  • Rehabilitation Specialist

    2 weeks ago

    Apache Junction, Arizona, United States Clinical Management Consultants Full time

    Position OverviewA reputable healthcare facility is seeking a dedicated Rehabilitation Specialist to join their esteemed team. This facility has garnered multiple accolades for its exceptional service across various departments. With a capacity of over 50 beds, it is recognized for its excellence in Orthopedic and Rehabilitation Services. For over six...

  • Physical Therapist

    4 hours ago

    Apache Junction, Arizona, United States Clinical Management Consultants Full time

    Job Summary:Clinical Management Consultants is seeking a highly skilled Physical Therapist to join our team. As a Physical Therapist, you will be responsible for evaluating patient conditions and developing individualized treatment plans to facilitate complete healing.Key Responsibilities:Evaluate patient conditions and develop treatment plans to promote...

  • Senior Heavy Equipment Technician

    1 week ago

    Apache Junction, Arizona, United States Forward March Inc. Full time

    Job OverviewForward March Inc. is partnering with a leading provider of construction machinery rentals, dedicated to facilitating career advancements for Veterans and military spouses in this sector. Below is the detailed job overview:As a proud Second Chance employer, we assess each candidate individually.The role of the mechanic involves executing routine...

  • Senior Heavy Equipment Technician

    2 weeks ago

    Apache Junction, Arizona, United States Forward March Inc. Full time

    Job OverviewForward March Inc. is partnering with a leading construction equipment rental firm to enhance career pathways for Veterans and military spouses in this sector. Below is the detailed job overview:As a proud Second Chance employer, we assess each candidate individually.The role of the mechanic involves conducting routine preventative maintenance...

  • Senior Heavy Equipment Technician

    2 weeks ago

    Apache Junction, Arizona, United States Forward March Inc. Full time

    Job OverviewForward March Inc. is partnering with a leading construction equipment rental firm to enhance career pathways for Veterans and military spouses in this sector. Below is the detailed job overview:As a proud Second Chance employer, we assess each candidate individually.The mechanic role involves conducting routine preventative maintenance and minor...

  • Small Business Development Specialist

    1 week ago

    Apache Junction, Arizona, United States Central Arizona College Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Small Business Development Specialist at Central Arizona College. As a key member of our team, you will play a vital role in supporting the growth and development of small businesses in our community.Key ResponsibilitiesBusiness Counseling and Consulting: Provide...

  • School Psychologist

    4 days ago

    Apache Junction, Arizona, United States Foundations Educational Services, A member of the Point Quest Group Full time

    About the RoleFoundations Educational Services, A member of the Point Quest Group, is seeking a highly skilled School Psychologist to join our team. As a key member of our educational services team, you will play a vital role in supporting the academic and emotional development of students in the Apache Junction, AZ area.Key ResponsibilitiesCollaborate with...

  • Child Development Specialist

    4 days ago

    Apache Junction, Arizona, United States Foundations Educational Services, A member of the Point Quest Group Full time

    About the RoleWe are seeking a highly skilled and dedicated School Psychologist to join our team at Foundations Educational Services, a member of the Point Quest Group. As a School Psychologist, you will play a vital role in supporting the educational and emotional development of students in the Apache Junction, AZ area.Key ResponsibilitiesCollaborate with...

  • Elementary Education Specialist

    4 days ago

    Apache Junction, Arizona, United States Foundations Educational Services, A member of the Point Quest Group Full time

    Job SummaryFoundations Educational Services, A member of the Point Quest Group, is seeking a dedicated and experienced Special Education Teacher to join our team. As a Special Education Teacher, you will play a vital role in providing high-quality education to students with special needs.Key ResponsibilitiesDevelop and implement individualized education...

  • Retail Operations Supervisor

    7 days ago

    Apache Junction, Arizona, United States R & P Foods LLC Full time

    Job OverviewWe are looking for a Retail Operations Supervisor to oversee and manage the activities of our sales team. This role is essential in ensuring the smooth operation of our retail environment.Key Responsibilities:Lead and manage a team of sales associatesModify daily schedules for staff to maximize productivityProvide training and performance...

  • Restaurant Operations Manager

    4 days ago

    Apache Junction, Arizona, United States Domino's Pizza LLC Full time

    **Job Summary**As an Assistant Manager at Domino's Pizza LLC, you will play a key role in the success of our restaurant operations. We are seeking a highly motivated and experienced professional to join our team as a Restaurant Operations Manager.**Key Responsibilities:**Assist in recruiting, interviewing, and hiring additional team members to support our...