Customer Service Team Lead
2 days ago
Floor & Decor is seeking a Customer Service Supervisor to provide exceptional customer service and lead a team of Customer Service Associates. As a key member of our team, you will be responsible for:
Key Responsibilities:- Providing direction and guidance to Customer Service Associates to ensure a high level of customer satisfaction
- Demonstrating a thorough understanding of customer service standards and procedures
- Processing customer transactions and resolving issues in a timely and professional manner
- Collaborating with the sales team to ensure a seamless customer experience
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Requirements:
- Previous customer service experience
- Leadership and team management skills
- Excellent communication and problem-solving skills
Why Join Floor & Decor?
We are a leading home decor retailer dedicated to providing exceptional customer service and creating a unique shopping experience. If you are passionate about delivering outstanding customer service and leading a team, we encourage you to apply for this exciting opportunity.
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