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Peer Support Specialist

2 months ago

Oakland, California, United States Bonita House Full time
About Us

Bonita House, Inc. is a nonprofit mental health agency dedicated to providing comprehensive services to adults with co-occurring serious mental health and substance use disorders.

Our Mission

We strive to build community, dignity, hope, and wellness through services that support recovery and self-sufficiency for individuals living with serious mental health challenges.

Our Values
  • Compassion: We are committed to caring, dignity, and kindness in all our interactions.
  • Respect: We honor each individual and provide highly ethical services.
  • Progress: We lead the way in creating opportunities for positive change.
  • Resilience: We channel hope, build strengths, and support individuals in their recovery journey.
  • Embracing Differences: We celebrate our diverse communities and individual uniqueness.
Position Summary

This role involves providing outreach, engagement, and rapport-building with community members who have had contact with our crisis services. Through their story of recovery and resource linkage, the Peer Support Specialist will instill hope and support, inspiring others to embrace their recovery.

Primary Responsibilities
  1. Provide follow-up services within 72 hours of referral for CATT clients.
  2. Offer direct services to participants, including outreach, engagement, and rapport-building, linkage and referral to services, and crisis counseling.
  3. Utilize Critical Time Intervention, Stage-based Treatment, Motivational Interviewing, and assertive-field-based outreach to support participants in seeking mental health services.
  4. Accompany participants to appointments and other services engagement.
  5. Provide community support groups and other activities to support community building.
  6. Offer support, role modeling, and coaching to participants in the program.
  7. Provide linkage and warm handoffs to long-term mental health providers.
  8. Collect data and provide information for reports to funders and other community partners regarding services provided and outcomes.
  9. Direct crisis intervention and crisis management services.
  10. Timely documentation, including consistency with Agency and Accreditation standards and billing (Medi-Cal and Medicare).
  11. Assist with tracking program outcome data and ensure all consumers are provided with after-care follow-up.
Education and Experience

We require lived personal experience with mental illness, homelessness, and/or co-occurring disorders. A minimum of 1 year of relevant experience serving clients experiencing a mental health crisis is also necessary.

Excellent verbal and written communication skills, strong time management skills, and the ability to juggle multiple priorities are essential. The ideal candidate will be able to build supportive and respectful working relationships with clients, effectively intervene in crisis situations using de-escalation techniques, and work with and honor a highly diverse community served.

We are committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status, or any other characteristic protected by law.