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Sales Agent NSW

2 months ago

Riverview, Florida, United States PGT Innovations Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at PGT Innovations. As a key member of our sales team, you will be responsible for setting and confirming appointments with customers, providing exceptional customer service, and meeting sales targets.

Key Responsibilities
  • Appointment Setting: Respond to inbound calls and make outbound calls to set appointments with customers.
  • Customer Service: Provide exceptional customer service to customers, addressing their inquiries and concerns in a professional and timely manner.
  • Sales Performance: Meet or exceed sales targets, working closely with the sales team to achieve business objectives.
  • Lead Management: Review and update lead information, ensuring accurate and timely follow-up with customers.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Customer Focus: Demonstrate a customer-centric approach, prioritizing customer needs and providing solutions to meet their expectations.
  • Results-Oriented: Be a results-driven individual, with a strong focus on meeting sales targets and achieving business objectives.
  • Team Player: Be a team player, working collaboratively with colleagues to achieve business goals.
What We Offer
  • Competitive Compensation: Receive a competitive salary and bonus structure, reflecting your sales performance.
  • Career Advancement Opportunities: Enjoy opportunities for career growth and development, with a focus on sales and customer service excellence.
  • Medical and Dental Coverage: Enjoy comprehensive medical and dental coverage, ensuring your health and well-being.
  • Tuition Reimbursement: Receive tuition reimbursement, supporting your ongoing education and professional development.
  • 401k Matching: Participate in a 401k matching program, helping you build a secure financial future.
  • Profit Sharing: Enjoy profit-sharing opportunities, reflecting the company's success and your contributions.
  • Paid Time Off: Receive paid time off, allowing you to recharge and maintain a healthy work-life balance.
  • Volunteer Time Off: Enjoy volunteer time off, supporting your community and personal interests.