Customer Service Coordinator

7 days ago


Raleigh, North Carolina, United States Towne Properties Asset Mgt Co Full time
Overview

Towne Properties Asset Mgt Co is a recognized leader in property management, committed to building careers and communities.

Salary

$21-$22/hour based on experience, plus yearly bonuses.

Job Description

As a Customer Service Administrator, you will serve as the primary point of contact for residents and homeowners in your portfolio. You will provide administrative support to Association Managers, including drafting correspondence, copying, and filing. You will address customer service inquiries and provide feedback to Association Managers. You will prepare newsletters, community mailings, and other clerical tasks. You will communicate with Board members regarding project updates and tasks.

Required Skills and Qualifications
  • At least one year of experience in customer service or administrative roles.
  • Strong written and verbal communication skills.
  • Proficiency in MS Office products.
  • Experience writing reports and business correspondence.
  • Ability to thrive in a fast-paced office environment while handling challenging situations with composure and a solutions-focused approach.
Benefits
  • Competitive pay and bonuses.
  • Paid time off, holidays, and medical, dental, and vision coverage.
  • Retirement savings with company match.
  • Award-winning training and certifications for career growth.
Why Work with Us?

Towne Properties Asset Mgt Co is committed to promoting from within and providing opportunities for career advancement through our Towne University programs and growing company.



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