Dental Office Coordinator

2 weeks ago


Vestal, New York, United States Affordable Dentures & Implants Full time

We are seeking a highly organized and skilled Dental Front Office Assistant to join our team at Affordable Dentures & Implants. As a key member of our front office staff, you will play a vital role in ensuring seamless patient interactions and efficient clinic operations.

About the Role

This is a full-time position that offers a competitive salary of $20-$25 per hour (DOE) and a comprehensive benefits package. You will be responsible for managing the patient lobby, handling phone calls, scheduling appointments, and maintaining accurate records.

Responsibilities
  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage the patient lobby, ensuring a smooth and efficient flow of patients through the clinic.
  • Answer and handle phone calls, scheduling appointments and addressing patient inquiries.
  • Maintain accurate and up-to-date patient records, including demographics, medical history, and treatment plans.
  • Collaborate with the dental team to ensure seamless communication and coordination of patient care.
Requirements

To be successful in this role, you must have:

  • Strong organizational and management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Experience working in a fast-paced dental office environment, with a focus on patient satisfaction and care.
  • Proficiency in using dental software, such as Dentrix, and other office applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, dentists, and support staff.
Benefits

We offer a comprehensive benefits package, including:

  • Group medical and dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending accounts (health and dependent care)
  • 401(k) retirement plan
  • 9 paid holidays off
  • 10 days of vacation
  • 5 additional PTO days
  • Ancillary benefits, including hospital indemnity, accident, and critical illness insurance options

The estimated annual salary for this role is $40,000-$50,000, based on a 30-hour workweek and assuming a $20-$25 per hour wage.


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