General Manager

20 hours ago

Washington, Washington, D.C., United States FirstService Residential Full time
Job Overview

As a General Manager for Cardinal House in Arlington, you'll be responsible for overseeing the day-to-day operations of the Community Association, including financial management, property management, governance, and staff management.

Key Responsibilities
  • Provide input and assist the Board with the preparation of the Association's annual budget
  • Implement the annual budget, perform general financial management, and maintain accurate records
  • Assist Association and In-House counsel on collection matters and monitor maintenance fee accounts
  • Prepare and present monthly financial reports
  • Develop specifications for services received by the Association, such as landscaping, snow removal, and trash disposal
  • Manage the bid process, review proposals, and make recommendations to the Board
  • Negotiate contracts for routine services, subject to Board approval and counsel review
  • Maintain accurate files, records, and correspondence in accordance with company procedures and best practices
  • Prepare Board meeting agendas, management reports, and other materials for the Board Packet
  • Coordinate activities of association professionals, including attorneys, auditors, and engineers
  • Establish and maintain an annual calendar of association activities, deadlines, and meetings
  • Foster a cohesive working environment through team-building initiatives
  • Manage the performance of direct reports and team members, addressing concerns and enforcing policies
  • Support the implementation of company and business unit initiatives and strategies
Requirements
  • Bachelor's Degree or equivalent relevant work experience
  • Minimum 7 years of relevant work experience, preferably in hospitality, property, or facilities management
  • Minimum 2 years of project management experience
  • Experience managing large direct or indirect staff
  • Working knowledge of budgets and fiduciary responsibility
  • Demonstrated decision-making ability
  • Strong written and verbal communication skills
  • Working knowledge of legislation impacting property management (preferred)
  • Strong understanding of the proposal/bid process
  • Possession of or willingness to obtain CMCA/AMS certification
  • Critical thinking, problem-solving, judgment, and decision-making abilities
  • Proficiency in computer programs like Microsoft Office, Outlook, and Windows
  • Ability to work with sensitive and confidential information
What We Offer

As a full-time exempt associate, you will be eligible for comprehensive benefits, including medical, dental, and vision plans, time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.

Compensation: $105,000 - $115,000 annually

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