Host - Restaurant Ambassador

4 days ago


New Orleans, Louisiana, United States Gianna Full time
Host Job Description

At Gianna, we're seeking a skilled and charismatic Host to join our team. As the first point of contact for our guests, you'll be responsible for creating a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.

Key Responsibilities:
  • Greet guests with a smile and make them feel at home
  • Manage the host stand and front door area with precision and attention to detail
  • Answer phone calls, take reservations, and handle guest inquiries with poise and professionalism
  • Maintain a clean and organized environment, ensuring that menus, wine lists, and other materials are always up-to-date and presentable
  • Communicate effectively with guests, servers, and management to ensure seamless service
  • Provide exceptional customer service, addressing any concerns or issues that may arise
  • Work collaboratively with the team to ensure a smooth and efficient service
Requirements:
  • 1 year of experience in a high-volume restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong attention to detail and organizational skills
  • Ability to work in a standing/walking position for long periods of time
What We Offer:
  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Gianna is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a knack for creating memorable experiences, we'd love to hear from you



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