HVAC Service Associate

4 days ago


Birmingham, Alabama, United States Johnson Controls Full time

As a Customer Service Representative at Johnson Controls, you will play a critical role in ensuring customer satisfaction by processing orders and researching customer inquiries. Your exceptional communication skills will serve as the primary link between customers' sales staff and other departments.

You will be responsible for processing changes orders, credits, and product return authorizations, as well as running customer order reports to proactively get orders shipped. Additionally, you will provide account management support to all channels.

We are committed to hiring Immediately, offering competitive salary ranges from $45,000 - $60,000 per annum, depending on experience. If you are a motivated individual looking to grow with our team, apply now

Job Requirements:

  • Process orders and respond to customer inquiries
  • Serve as primary communications link between customers' sales staff and other departments
  • Process changes orders, credits, and product return authorizations
  • Run customer order reports to proactively get orders shipped
  • Provide account management support to all channels


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