HVAC Technical Support Specialist

4 days ago


Birmingham, Alabama, United States Baker Distributing Full time
Job Overview

Baker Distributing seeks a highly skilled HVAC Technical Support Specialist to provide exceptional support to our dealers, sales team, and branch personnel.

Estimated Salary: $65,000 - $90,000 per yearJob Responsibilities

We are looking for a knowledgeable and experienced individual to join our team as a Technical Service Advisor. This role will involve:

  • Providing technical support by phone to dealers, sales professionals, and branch personnel.
  • Conducting on-site job visits when necessary.
  • Developing and delivering training programs for dealers.
  • Maintaining regular contact with regional managers to discuss future training topics and areas for improvement.
Requirements

To be successful in this role, you will need:

  • A High School Diploma or General Education Degree (GED).
  • Proficiency in Microsoft Office, particularly PowerPoint.
  • Excellent oral, written, and verbal communication skills.
  • Strong problem-solving skills and attention to detail.
  • Ability to effectively multi-task and learn quickly.
  • Field service work or equivalent experience as a Technical Service Advisor.
Licensing and Certifications

You must have a valid driver's license and be able to meet manufacturer requirements for tech service levels across various lines of equipment.

Physical Demands and Work Environment

The physical demands of this role include standing, sitting, walking, climbing, kneeling, crouching, or crawling. You will also spend time utilizing a computer keyboard, monitor, and telephone for prolonged periods.



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