HVAC Home Comfort Specialist

2 days ago


Birmingham, Alabama, United States Ontime Services Full time
About the Role

At Ontime Services, we're committed to delivering top-notch comfort solutions and exceptional customer care. As an HVAC Home Comfort Specialist, you'll be responsible for leading the way in providing personalized service and making a lasting impact on our clients' lives.

Key Responsibilities
  • Build and maintain strong relationships with clients and team members alike.
  • Meet and exceed client expectations by converting prospects into satisfied owners of new air conditioning and heating systems.
  • Maintain high levels of availability and responsiveness, ensuring prompt communication and timely issue resolution.
  • Perform comprehensive comfort surveys, home analyses, and load calculations to ensure seamless system integration.
  • Deliver accurate and timely paperwork, upholding the highest standards of professionalism and integrity.
  • Promote a positive and respectful attitude towards clients and colleagues, fostering a collaborative and supportive work environment.
  • Participate actively in training and meetings, staying informed about industry developments and best practices.
Requirements and Qualifications
  • A minimum of three years of successful experience in outside sales or related fields, demonstrating a passion for client-centric service.
  • One or more years of HVAC experience is preferred, but not mandatory.
  • A High School Diploma or GED is required; a college degree is highly valued.
  • The ability to climb into and through attics and crawl spaces is essential for this role.
  • Strong follow-up, closing, and organizational skills are crucial for success in this position.
  • Applicants must pass a physical, background check, drug screening, and have a clean driving record.
  • A genuine passion for helping others and maintaining a professional, positive attitude at all times is non-negotiable.
Benefits and Perks
  • Competitive wages that reflect your value to the team.
  • A comprehensive 401(k) benefits package with a match program, ensuring your financial security.
  • Paid holidays and vacation time, allowing you to recharge and spend quality time with loved ones.
  • A health plan for you and your family, providing peace of mind and access to quality healthcare.
  • Incentive programs that recognize and reward your hard work and dedication.
  • Access to LegalShield, Marketplace Chaplains, and On-staff National Certified Counselor services, supporting your overall well-being.
  • Opportunities for personal growth and advancement within the company, empowering you to reach new heights.


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