Business Operations Coordinator

2 days ago


South Farmingdale, New York, United States Ohm Systems, Inc Full time
About the Role

As a Business Operations Coordinator, you will play a crucial part in ensuring seamless customer service and administrative support to our clients. This role is ideal for individuals with strong organizational skills, attention to detail, and excellent communication abilities.

Responsibilities
  • Account Review and Management: You will be responsible for reviewing customer accounts, managing billing inquiries, and performing data entry tasks with high accuracy and efficiency.
  • Customer Communication: You will follow up with customers on inquiries via phone or email, providing timely and professional responses that meet their needs.
  • Data Entry and Record Maintenance: You will perform data entry and maintain organized records, ensuring all information is accurate and up-to-date.
  • Filing and Document Management: You will file and manage billing-related documents, maintaining a secure and organized digital and physical filing system.
  • Task Prioritization and Time Management: You will prioritize tasks and handle multiple responsibilities efficiently, meeting deadlines and delivering results under pressure.
Requirements
  • Technical Skills: Proficiency in Microsoft Excel and Word is essential for this role, as well as strong computer and data entry skills.
  • Organizational and Communication Skills: Strong organizational skills and attention to detail are critical for success in this position, along with excellent customer service skills and ability to communicate effectively with colleagues and customers.
  • Work Environment: This role requires working onsite at our location in Farmingdale, NJ, where you will be part of a dynamic team environment that values collaboration and mutual respect.
Compensation and Benefits

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and qualifications. We also offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.



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