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Assistant Chief of Staff

2 months ago

San Jose, California, United States San Jose State University Full time

Position Overview

The Assistant Chief of Staff plays a pivotal role in promoting the institutional mission and objectives through clear, timely, and impactful communication strategies that enhance the reputation and leadership presence of San Jose State University. Reporting directly to the Chief of Staff and Senior Associate Vice President within the Office of the President, this position is tasked with the creation, organization, management, and execution of comprehensive communication plans and content on behalf of the President and senior leadership.

Core Responsibilities

  • Develop and implement communication strategies that effectively convey complex information to diverse audiences.
  • Generate and manage content across various platforms, including social media and official university channels, representing the President's voice.
  • Establish program outlines and manage project timelines to ensure successful execution.
  • Monitor and assess communication effectiveness through data analysis and metrics to achieve strategic goals.
  • Lead proactive communication initiatives to engage campus stakeholders and inform them of important developments.
  • Gain a thorough understanding of the diverse audiences for Presidential communications to tailor messages appropriately.
  • Conduct research to establish processes, timelines, budgets, and resources for various projects.
  • Advise the Chief of Staff and Senior Associate Vice President on emerging issues that may impact the university's mission and reputation.
  • Prepare high-level presentations, reports, and communications for the President and senior executives.
  • Build and maintain strong relationships with community leaders and groups relevant to Presidential initiatives.
  • Conduct research and prepare detailed reports as assigned by senior leadership.
  • Compile quarterly and annual reports on projects and initiatives, highlighting relevant trends and needs.

Essential Skills and Qualifications

  • Proficient in identifying communication needs and target audiences using various platforms and best practices.
  • Skilled in interviewing and writing for multiple formats, including web and print.
  • Knowledgeable about policies and regulations related to discrimination and harassment in public organizations.
  • Familiar with federal and state laws, as well as university policies.
  • Understanding of historical and local contexts regarding equity and diversity.
  • Demonstrated project management capabilities.
  • Exceptional communication skills, both verbal and written, with a focus on empathy and cultural competency.
  • Experience with data visualization and graphic design is advantageous.
  • Strong interpersonal skills to foster professional relationships across various university levels.
  • Proficient in software applications such as Word, Excel, and Google Suite.
  • Knowledge of AI and its implications for communication strategies.
  • Able to work independently, manage multiple tasks, and maintain attention to detail.

Required Education and Experience

  • Bachelor's degree in Journalism, Public Relations, Communications, English, or a related field.
  • Five to seven years of experience in writing executive communications for senior leaders.
  • Proven track record as an executive speechwriter.
  • Experience in managing communication strategies and messaging.
  • Ability to analyze and present data effectively as part of project management.
  • Experience collaborating with a wide range of stakeholders, including academic and community groups.

Preferred Qualifications

  • Master's degree in a relevant field.
  • Experience in an academic environment.
  • Familiarity with various communication methods, including digital and traditional formats.
  • Minimum of eight years of experience in executive-level project management.
  • Experience handling confidential information.
  • Proficiency in data visualization and web editing.
  • Experience in a fast-paced institutional setting.
  • Customer-oriented approach in service delivery.

Compensation and Benefits

This position is classified as Administrator II with a competitive salary range. San Jose State University provides a comprehensive benefits package that typically represents a significant percentage of the base salary.

Application Process

Interested candidates should complete the online employment application and submit the required documents as specified.

Equal Opportunity Statement

San Jose State University is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination in all employment practices.