Hospitality Specialist
6 days ago
Village Tavern is seeking a highly skilled and enthusiastic Host to join our team. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Greet incoming and departing guests with a genuine smile and eye contact, escorting them to assigned dining areas and presenting menus.
- Manage the flow of guests into the dining room, ensuring a seamless and efficient experience.
- Seat patrons by escorting them to assigned tables or provide accurate wait times, ensuring that guests are informed and satisfied.
- Answer phone calls and respond to guest inquiries in a professional and courteous manner.
- Accept and organize reservations, prioritizing them to accommodate customers and ensure a smooth dining experience.
- Communicate guest notes and requests to servers and management, ensuring that all guests receive exceptional service.
- Communicate guest takeout orders and ensure that they are prepared and delivered promptly.
- Answer and report to management instructions, maintaining a positive and professional attitude in all interactions.
- Maintain a clean and organized work environment, adhering to health and safety standards.
- Maintain a positive and professional approach with coworkers and customers, ensuring a collaborative and respectful team environment.
- Arrive on time and in clean, pressed uniform, ready to work and provide exceptional service.
- Complete tasks assigned by management in a timely and efficient manner, ensuring that all responsibilities are met.
Requirements:
- Friendly and approachable demeanor.
- Positive attitude and excellent customer service skills.
- Excellent verbal and written communication skills.
Village Tavern offers a competitive hourly rate of $12-$16, with part-time and full-time positions available. Nights and weekend availability are required, with some day shifts available. We are an equal opportunities employer and welcome applications from all qualified candidates.
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