Concessions Operations Manager
1 month ago
The Concessions Supervisor role is a key position within Legends Hospitality, responsible for supporting all concessions, vending, portable, and in-seat service operations.
Key Responsibilities:- Assist in staffing, scheduling, training, and counseling of event staff to ensure seamless execution of events.
- Directly manage event day staff, interacting with customers to provide exceptional service and ensuring compliance with company standards.
- Maintain and control high-volume food and beverage inventory, ensuring accurate tracking and reconciliation.
- Train, educate, and enforce responsible service of alcoholic beverages, evaluating compliance with corporate procedures.
- Develop and enforce standards for service, sanitation, and product quality, ensuring a positive customer experience.
- Ensure all cash handling procedures are documented and enforced, maintaining a secure and efficient payment process.
- Interact with co-workers to assure compliance with company service standards, inventory, and cash control procedures.
- Conduct physical audits of inventory and product, researching and performing reconciliations to ensure accuracy.
- Must be at least 18 years of age.
- Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
- Meet state and city health requirements for food handling and alcoholic beverage service.
- Ability to multitask in a fast-paced, team-oriented setting.
- Fluent in English, with excellent communication and interpersonal skills.
- Ability to work in an open-air environment during all climate conditions.
- Ability to lift and carry items weighing up to 50 pounds, with sufficient mobility to perform assigned production tasks.
- Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
Legends is committed to providing a safe and healthy work environment. All employees are expected to practice safe work habits, follow all safety policies and procedures, and report any safety incidents to the company's risk management system.
Legends offers a comprehensive benefits package to eligible employees, including retirement savings plans and part-time/seasonal benefits. We are an Equal Opportunity employer, committed to diversity and inclusion in the workplace.
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