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Customer Service Representative

2 months ago

Grand Island, Nebraska, United States Goodwill Industries of Greater Nebraska Full time
Job Title: Customer Service/Production Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Production Associate at Goodwill Industries of Greater Nebraska.

Job Summary:

The Customer Service/Production Associate will be responsible for providing excellent customer service, assisting customers with their purchases, and performing various tasks to support the efficient operation of the store.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with their purchases, including ringing up sales and handling returns/exchanges.
  • Perform various tasks to support the efficient operation of the store, including sorting and preparing donated items for sale, salvaging product, and maintaining a clean and organized store environment.
  • Operate a cash register, accurately handling cash and credit transactions.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Maintain a positive and professional attitude, providing excellent customer service and representing Goodwill Industries of Greater Nebraska in a positive light.

Requirements:

  • Previous experience in customer service or retail is desirable.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift, carry, push, and pull objects weighing up to 50 pounds, frequently up to 25 pounds.
  • Visual acuity, depth perception, and field of vision within normal range.

Benefits:

  • Variable hours, including evenings, weekends, and holidays.
  • Excellent benefits package, including matching 403b retirement.
  • EOE/Affirmative Action Employer.

How to Apply:

Visit our website to apply for this exciting opportunity.