Customer Service Representative
3 weeks ago
Are you looking for a new challenge to utilize your skills and experience?
Mark Porter-Farmers Insurance Agency in Nebraska is seeking a positive and enthusiastic individual to join our team as a Part-Time Insurance Customer Service Representative. This role involves using your professional demeanor, excellent communication skills, and willingness to learn to service new and existing accounts and achieve agency sales goals and service standards.
No prior insurance experience is required, as we provide training for the right candidate.
Responsibilities
Handle all incoming claim calls from customers and follow up on their status.
Take premium payments from customers and verify their contact information.
Answer incoming phone calls promptly and call prospective customers using VOIP telephones and automatic dialing systems.
Requirements
- Be a self-starter with a sense of urgency and ability to multitask.
- Create relationships with customers from a cold start.
- Have professional phone etiquette and great customer service skills.
- A Property & Casualty license is preferred but not required.
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