Customer Service Representative

3 days ago


Grand Island, Nebraska, United States Exchange Bank Full time
Job Title: Part Time Teller/Customer Service Rep

At Exchange Bank, we are seeking a highly skilled and customer-focused Part Time Teller/Customer Service Rep to join our team.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service, processing transactions, and maintaining accuracy in a fast-paced banking environment.

Key Responsibilities:
  1. Provide quality customer service through effective listening and communication skills.
  2. Process deposits, withdrawals, payments, and coin/cash orders in a friendly and courteous manner.
  3. Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.
  4. Identify fraudulent activity to help prevent potential loss for the bank.
  5. Perform other duties or special projects as assigned.
Requirements:
  1. High School diploma or equivalent required.
  2. Basic math skills and strong customer service skills.
  3. Cash handling experience/previous CSR/Teller experience preferred.
  4. Excellent customer relation skills required.
  5. Excellent keyboarding, calculator, and personal computer skills required.
  6. Ability to work in a team environment.
  7. High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran.



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