Tallahassee Area
2 weeks ago
We are seeking a qualified candidate for the role of Office Manager in the Tallahassee area.
Position Overview
Manage and coordinate the planning, organization, training, and leadership required to meet established goals in sales, cost management, employee retention, customer satisfaction, and service quality.
This position entails overseeing all daily operations within the office environment.Key Responsibilities
- Implement and uphold The Complete Experience program
- Adhere to and promote TWO MAIDS General Standards
- Fully comprehend all policies, procedures, standards, specifications, guidelines, and training initiatives
- Supervise all personnel-related decisions, including recruitment, termination, disciplinary actions, and motivational efforts.
- Actively participate in training initiatives, including New Hire Orientation and field training
- Deliver exceptional customer service and ensure customer satisfaction across the office
- Provide direct sales assistance through various communication channels
- Manage scheduling and customer relationship management (CRM) using the Two Maids software system
- Report, distribute, and oversee all Team Member compensation
- Handle the collection, receipt, and deposit of payments
- Ensure quality control for all Team Members, including cleaning services and office operations
- Organize and maintain all Customer and Team Member records
- Oversee and manage cleaning and office supplies
- Administer Information Technology (IT) systems
- Support local marketing efforts through community engagement
- Maintain a clean and organized office environment
Job Requirements
- Must be at least 21 years old
- Availability for work from 7:45 AM to 5:00 PM, Monday through Friday
- Ability to communicate effectively and clearly
- Must have a reliable and well-maintained vehicle
- Proficiency in public speaking is required
- Basic math skills for managing bank deposits and payroll are necessary
- High school diploma or equivalent is required
- A college degree is preferred, but some college education may be acceptable
- Successful completion of a nationwide criminal background check is mandatory
Job Type:
Full-time
Starting Salary:
$35,000 per year plus potential bonuses
Location:
- Tallahassee, FL
Required Experience:
- Managerial: 1-2 years
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