Technical Lead IT Applications

2 weeks ago

Dallas, Texas, United States American Airlines Full time
About This Role

We are seeking a highly skilled Technical Lead to join our IT Applications team. As a Technical Lead, you will be responsible for providing technical direction and leadership in the design, development, and deployment of solutions within our customer base.

Key Responsibilities
  • Participate in all phases of the software development lifecycle and be responsible for the application design
  • Design, develop, and implement large-scale, highly available applications
  • Collaborate with the architect to define the technical roadmap for the product, provide design and technical governance, and dictate technical standards
  • Evaluate product requirements and propose solutions considering the product's vision and the technology roadmap
  • Work closely with architecture to ensure decisions meet long-term enterprise growth needs
  • Complete appropriate documentation for technical designs, processes engineering, and project decisions
  • Build tools and patterns to accelerate development and delivery
  • Research and implement new technologies and solutions to enhance current processes, security, and performance
  • Develop cross-departmental services and applications in coordination with IT's central architecture team
  • Act as the technical subject matter expert (SME) on the product
  • Evaluate new technologies and tools, lead POCs to prove new ideas, and champion good design practices
  • Mentor and coach team members related to architecture, design, development, build, deployment, and maintenance of systems
  • Troubleshoot and debug complex issues, and identify and implement solutions
  • Collaborate with production operations department to ensure deployments roll out smoothly and customer group support is met
  • Work extended hours, including nights and weekends, as needed in order to support the operation
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies
  • Preferred Qualifications: Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 8+ years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies
  • 3+ years of experience providing technical leadership
  • Airline industry experience, including Sabre, business processes, and supporting technologies
What We Offer

We offer a comprehensive benefits package, including health benefits, wellness programs, 401(k) program, and additional benefits. We are an equal opportunity employer and welcome applications from diverse candidates.

We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees. We believe that our diverse workforce is a key factor in our success and we strive to create a workplace that is welcoming and inclusive for all.

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