ServiceNow Technical Lead

2 days ago

Dallas, Texas, United States Forhyre Full time
ServiceNow Operations Manager Job Description

We are seeking a highly skilled and experienced ServiceNow Operations Manager to lead our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations.

Key Responsibilities:
  • Manage and lead multiple strategic projects to ensure successful delivery of ServiceNow operations.
  • Collaborate with internal and external stakeholders to drive business outcomes and improve processes.
  • Develop and implement ServiceNow solutions to meet business requirements.
  • Provide technical leadership and expertise in ServiceNow implementation, configuration, and customization.
  • Ensure compliance with ITIL and Agile practices.
Requirements:
  • 12+ years' experience with software development, design, and architecture.
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
  • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions.
  • 8+ years' experience in Agile practices, building software in an enterprise environment.
  • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications.
  • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules.
  • Strong expertise in ServiceNow scripting, workflows, and integrations.
  • Deep enterprise architecture experience, including technical, business, security, and data architecture.
  • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results.
  • Strong capability & ability to drive stakeholder & relationship management with all partners.
  • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist.
  • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps).
  • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements.
  • Experience with Agile and ITIL practices is a plus.

If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

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