General Manager

4 days ago


Houston, Texas, United States Life Time Fitness Full time
Job Title: General Manager

Life Time Fitness is seeking a highly motivated and experienced General Manager to lead our team at our state-of-the-art fitness center.

Job Summary:

The General Manager will be responsible for the overall direction, coordination, and success of the club. This includes ensuring the club meets or exceeds financial goals, providing remarkable leadership in areas of customer service, team member relations, sales, in-center business performance, and member participation.

Key Responsibilities:
  • Perform daily walk-through inspections to ensure the club is clean, neat, and organized.
  • Analyze Net Satisfaction Scores to ensure the best member experience is delivered.
  • Monitor budgets, forecasts revenue and expenses for each department monthly/quarterly/annually.
  • Monitor supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually.
  • Meet one-on-one weekly with each Department Manager to ensure KPI's are followed and the departments are meeting and exceeding budgetary goals.
  • Mentor Department Managers to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback.
  • Provide effective individual performance evaluations and recognition programs and awards.
  • Authorize new hires, promotions, employee status changes, and terminations with the Department Managers.
Requirements:
  • HS Graduate or Equivalent.
  • 5+ years experience in fitness, retail, or hospitality industries.
  • 5+ years experience managing 150+ team members.
  • 5+ years experience managing Profit and Loss (P&L) statements/revenue/EBITDA budgets.
  • Experience providing high-end customer service and managing customer concerns.
  • Track record of success in a performance driven work environment.
  • Excellent interviewing skills.
  • CPR and AED Certified.
  • Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.
Preferred Requirements:
  • Bachelor's Degree in Business or a related field.
  • Sales or Fitness experience.
  • Experience managing multiple units.
  • Experience managing 10MM+ in top line revenue.

Life Time Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable workplace that respects and celebrates the unique contributions of each individual.



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