Senior Operations Business Partner
1 week ago
In this role, you will play a key part in driving the operational performance of our outsourced support centers and inform strategic planning for the Customer Service, Management, Vendor, Operations team within Global Technology & Operations at AMC Networks.
Job DescriptionYou will be responsible for analyzing data that informs business decisions and driving process improvements to enhance the overall customer experience.
Key Responsibilities:- Analyze metrics and KPIs to identify areas for improvement and develop strategies to optimize operations
- Collaborate with cross-functional teams to drive process improvements and implement changes
- Develop and maintain relationships with vendors to ensure seamless service delivery
To succeed in this role, you will need:
- Strong analytical skills and ability to interpret complex data
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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Senior Partner Marketing Manager
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Data Analyst HR Business Partner
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Audit Partner
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Human Resources Business Partner
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Senior Client Partner, New York
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