Hospitality Service Associate

2 weeks ago


Chicago, Illinois, United States Small Cheval Full time

Small Cheval Hyde Park, part of Hogsalt, is seeking dedicated and skilled Full Time Service Team Members to enhance our team.

Role Overview:
Service Team Members play a crucial role in crafting an exceptional Guest Experience.

We are looking for individuals who are committed to upholding Hogsalt's core values of harmony, accountability, and resilience. Successful candidates will demonstrate a passion for delivering authentic hospitality and contribute positively to a collaborative workplace culture.

Benefits:
We provide a comprehensive suite of benefits, including medical, dental, vision, life insurance, a 401(k), commuter benefits, dining rewards, and paid time off.

Experience & Qualifications:

  • A minimum of 1 year of experience in a high-volume restaurant setting; experience as a server, barista, or bartender is advantageous.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to frequently lift and carry items weighing up to 50 lbs.
  • A positive attitude, collaborative spirit, and commitment to effective communication and quality work.
  • Valid Food Handler & Basset certifications are necessary for this position.
  • Experience in kitchen or culinary roles is a plus.

Key Responsibilities:

  • Ensure that the overall guest experience surpasses expectations by anticipating their needs.
  • Respond knowledgeably to inquiries regarding the restaurant and menu offerings.
  • Handle guest challenges with tact and good judgment, addressing their needs with patience and courtesy.
  • Complete all Steps of Service for each guest, which includes taking orders, delivering food and beverages, and checking in throughout the dining experience.
  • Efficiently operate all necessary tools and equipment, including the POS system and guest applications.
  • Prepare beverages and food items according to established recipes and standards.
  • Assist with food preparation and general organization of the establishment as needed.
  • Maintain cleanliness throughout the restaurant, including washing dishes and sanitizing surfaces.

About Hogsalt:
Hogsalt is not your average restaurant group. While guests appreciate our inviting spaces and delicious offerings, we take pride in the generosity we extend to our teams. Our service team redefines hospitality with enthusiasm and a sense of enjoyment. Our culinary team expertly prepares classic dishes that remind guests of their timeless appeal. Across our diverse range of restaurants, we prioritize the happiness of both our guests and our team members.



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