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Airport Hospitality Supervisor
2 months ago
Position: Airport Lounge Supervisor
Compensation: $20.00-$22.00 per hour
Role Summary
The Airport Lounge Supervisor plays a crucial role in managing the daily operations of the premium lounge at the airport. This position involves direct oversight of staff during shifts, ensuring that all activities align with the company's commitment to exceptional guest service and operational excellence.
Essential Skills
- Commitment to delivering outstanding guest experiences
- Ability to lead and motivate team members
- Proficient in multitasking and effective problem-solving
- Strong communication and conflict management abilities
- Competent in reading, writing, and active listening
Key Responsibilities
- Manage shift operations and maintain detailed shift reports
- Engage with guests to fulfill their needs through effective communication
- Direct and allocate tasks to team members
- Address guest concerns and ensure adherence to company policies
- Support the recruitment and training of new staff
- Monitor service standards and uphold a secure environment
Qualifications
- Previous experience in guest services or hospitality is advantageous
- Exhibits strong management and leadership capabilities
- Professional interaction with guests and colleagues
- Ability to maintain composure in high-pressure situations
Employee Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Disability Coverage
- Vacation Time and 401K Plan
- Employee Assistance Services
- Corporate Discounts on various offerings
About Us
Hyde Park Hospitality (HPH) is an expanding entity in the food service sector, specializing in airport concessions, staffing management, brand licensing, and more. We prioritize diversity and encourage candidates from all backgrounds to consider joining our team. For further information about our company, please visit our website.
