Omni Channel Experience Specialist

5 days ago


Raleigh, North Carolina, United States Anthropologie Full time

Job Title: Omni Channel Experience Specialist

Anthropologie is seeking an experienced professional to join our team as an Omni Channel Experience Specialist. This role is responsible for delivering exceptional customer experiences through efficient order processing, effective communication, and adherence to operational standards.

Salary Range:

  • $15.00 - $18.00 per hour (based on location)
Responsibilities:

This position involves strategically processing order queues, maintaining packaging standards, utilizing store technology, and communicating effectively with leadership and colleagues.

  • Key Responsibilities:
    • Process orders efficiently
    • Maintain high-quality packaging standards
    • Ensure seamless omni-channel shopping experiences
  • Operational Excellence:
    • Oversee omni process fill rates and brand standards
    • Manage supply needs, technology, workstations, and order staging areas
    • Collaborate with store leadership to achieve results and support needs
  • Communication and Teamwork:
    • Communicate daily with leadership on omni processes
    • Escalate issues impacting order fulfillment
    • Work collaboratively with colleagues to achieve shared goals
    Requirements:
    • Flexible schedule to meet store demands
    • Proven track record in leading operational processes
    • Eagerness to learn and grow within the organization
    Perks:

We offer comprehensive benefits, including medical, dental, vision, PTO, employee discounts, retirement savings, and more. Visit www.urbn.com/work-with-us/benefits for details.



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