Enterprise Channel Development Specialist

6 days ago


Raleigh, North Carolina, United States Relay Full time

Relay - Driving Channel Growth

We're seeking a highly skilled Channel Account Specialist to join our team in Raleigh, North Carolina. This role offers an exciting opportunity to drive business development and exceed customer expectations.

About the Role:

This is a hybrid position, requiring 3 days of in-office work and 2 days of remote work per week, with occasional travel (10% of time). As a Channel Account Specialist, you'll be responsible for building strong relationships with channel partners, driving revenue growth, and delivering exceptional customer service.

Key Responsibilities:

  • Proactively engage with prospective channel partners through online lead intake, referrals, and external introductions
  • Conduct business development activities for distribution and channel management teams, focusing on customer satisfaction, partner enablement, and marketing initiatives
  • Support channel customer coordination between Relay's business units, ensuring seamless experiences for partners and their customers
  • Develop knowledge on market trends and customer preferences within the partner base
  • Provide ongoing updates to collateral, price books, and marketing documents
  • Attend trade shows relevant to channel partner growth and development

What You'll Bring:

  • A hunger to learn and grow, with a focus on collaboration and teamwork
  • Excellent oral and written communication skills, with experience presenting to various audiences
  • Ability to work autonomously and adapt to ambiguity, helping shape the Channel motion by identifying and creating needed processes and playbooks

Requirements:

  • Bachelor's degree in Business-related concentration preferred
  • Prior CRM experience
  • Experience managing multiple accounts and initiatives related to business development
  • Proven ability to work cross-functionally

Compensation: $85,000 - $110,000 per annum, depending on experience. Benefits: Comprehensive health insurance, generous paid time off, 401(k) savings plan with company match, wellness perks, and more. Our ever-evolving list of benefits ensures your work-life balance, growth opportunities, and overall well-being.

About Relay:

We empower our team members to do their best work in a culture that values collaboration, innovation, and employee growth. Our hybrid work model allows for flexibility while fostering connection and creativity. Join us in shaping the future of communication and making a meaningful impact



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