Payment Systems Specialist
1 day ago
We are seeking an experienced Payment Systems Specialist to join our team at Global Channel Management. In this role, you will be responsible for designing, implementing, and maintaining payment systems, ensuring secure and efficient transactions.
About the Role:
As a Payment Systems Specialist, you will work closely with technology and operations teams to develop and implement payment systems, ensuring seamless integration and risk management. You will also investigate customer complaints, providing solutions to resolve issues efficiently.
Key Responsibilities:
• Design and implement payment systems, collaborating with technology and operations teams to ensure smooth integration.
• Conduct thorough investigations into customer complaints, providing effective solutions to resolve issues promptly.
• Collaborate with cross-functional teams to develop and implement process improvements, enhancing overall efficiency and productivity.
• Embed business knowledge into the SDLC process, ensuring that business requirements are thoroughly understood and met.
• Provide training and support to colleagues on new payment systems and processes.
Requirements:
• Experience with payments and financial/banking institutions, including risk management and escalation procedures.
• Strong analytical skills, with the ability to analyze complex financial data and identify trends.
• Excellent problem-solving and communication skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to embed business knowledge into the SDLC process, ensuring that business requirements are thoroughly understood and met.
What We Offer:
• Competitive salary of $85,000 - $110,000 per year, based on experience and qualifications.
• Opportunities for career growth and professional development, with a focus on emerging trends and technologies.
• Collaborative and dynamic work environment, with a focus on innovation and teamwork.
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