Call Center Agent

7 days ago


Cockeysville, Maryland, United States Kennedy Services Full time
About the Role:

Kennedy Services is seeking a skilled Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for delivering top-notch service to our customers via phone and email.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Provide product information and answer questions to ensure customer satisfaction.
  • Document customer interactions and update records as necessary.

To succeed in this role, you will require excellent communication skills, problem-solving abilities, and a customer-centric approach. This is a remote opportunity with occasional on-site training.

Salary Range:

We offer a competitive salary range of $42,000 - $55,000 per year, depending on experience.



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