Aquatics Operations Manager

2 weeks ago


Phoenix, Arizona, United States Goldfish Swim School - North Scottsdale Full time
Aquatics Assistant General Manager

The Aquatics Assistant General Manager plays a pivotal role in overseeing the operations of the aquatics department. This position involves:

  • Staff Development: Training, supervising, and mentoring the aquatics team to ensure high performance and productivity.
  • Operational Management: Directing daily activities and ensuring adherence to established standard operating procedures.
  • Customer Interaction: Collaborating with staff on class scheduling and enhancing customer service experiences.
  • Safety Protocols: Implementing the Emergency Action Plan and maintaining safety procedures to ensure a secure environment.
  • Facility Maintenance: Overseeing the upkeep of the swimming area and mechanical facilities.
  • Certification Training: Certifying staff as Shallow Water Lifeguards and conducting necessary training sessions.
  • Team Meetings: Facilitating monthly in-service meetings and workshops to promote continuous learning.
Qualifications:
  • A high school diploma or GED is required; a bachelor’s degree is preferred.
  • At least one year of management experience is necessary.
  • Experience as a certified lifeguard, youth sports instructor, or childcare provider is advantageous.
  • Certifications required include Certified Pool Operator (CPO) and Ellis and Associates Shallow Water Lifeguard.
Work Environment:

This role typically involves afternoon to evening hours, including weekend shifts. Employees may encounter heat, humidity, and moderate noise levels while on the pool deck.

Benefits:
  • Opportunities for career advancement.
  • Paid time off.
  • Access to training and development programs.
  • 10 days of paid time off annually.


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