Hospice Intake Coordinator

1 day ago


Williamsburg, Virginia, United States BrightSpring Health Services Full time
About the Role

We are seeking a skilled Hospice Intake Coordinator to join our team at AT Home Care & Hospice. As a key member of our organization, you will play a vital role in supporting patients and their families through the hospice care process.

Responsibilities
  • Coordinate all aspects of patient intake, including establishing and maintaining positive relationships with customers and referral sources.
  • Complete the intake process from initial referral contact to hospice admission, ensuring a seamless transition of patients to hospice care.
  • Utilize clinical knowledge to triage incoming referrals, determine necessity of timely initiation of care, and coordinate services and equipment needs for clients prior to admission.
  • Communicate directly with patients and families to ensure acceptance of services, respond to customer requests and concerns, and coordinate insurance verification and authorization processes.
  • Document pertinent information regarding patient demographics, medical condition, medications, and treatments, and service being requested.
  • Consult with physicians, nurses, discharge planners, and other healthcare professionals to facilitate a safe and smooth transition to hospice care.
  • Ensure compliance with all state and federal referral and intake regulatory requirements.
Requirements
  • Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure.
  • At least two years of healthcare experience, preferably in hospice operations.
  • Demonstrates a working knowledge of insurance reimbursement guidelines.
About Our Company

At AT Home Care & Hospice, we are committed to providing exceptional patient care and championing our agency leadership and teams. We are proud to be part of the BrightSpring Health Services family of brands, dedicated to bringing first-class care to the warmest and most serene environment possible: home.



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