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Pet Care Specialist
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist at Pet Evolution. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and promoting our brand values.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Ensure a clean and organized store environment, maintaining high standards of cleanliness and safety.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Engage with customers, determining their needs and informing them of products that meet those needs.
- Participate in visual merchandising, maintaining a visually appealing store environment.
- Assist with inventory management, receiving and stocking merchandise, and maintaining accurate inventory levels.
- Perform opening and closing procedures, including counting tills and reconciling daily sales.
- Collaborate with colleagues to achieve sales goals and promote a positive team environment.
- Previous customer service experience, preferably in a retail environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Strong communication and interpersonal skills.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 50 pounds and stand for long periods.