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Multifamily Maintenance Supervisor
2 months ago
Job Description Summary
The Multifamily Maintenance Supervisor is responsible for providing maintenance support and ensuring the delivery of high-quality services to residents. This includes ensuring a quality move-in experience, resident satisfaction, timely service, and personal attention to residents.
Essential Job Duties:- Prepare all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product for residents.
- Complete resident service requests in a timely manner.
- Have knowledge of various maintenance functions, including plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
- Maintain grounds, pools/hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
- Perform on-call emergency procedures as required.
- Report any maintenance issues that affect the budget, such as life safety, vacant repairs, property damages, and common area needs to the manager.
- Schedule and perform preventative maintenance and record such activities.
- Be knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attend and participate in training programs as required by the company and local city and state jurisdictions.
- Provide superior customer service and represent the company in a professional manner at all times.
- Must be able to work any shift, Sunday-Saturday, to support the company's business needs.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
- Must possess a valid Driver's License.
- CPO if required by city or state.
- EPA 608 - Minimum of Type II.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions.