Maintenance Supervisor

4 days ago

Jacksonville, Florida, United States Jacksonville Transportation Authority Full time
About the Role

The Maintenance Supervisor - Skyway is a key position within the Jacksonville Transportation Authority, responsible for overseeing the maintenance and repair of the Skyway Automated People Mover. This role requires a strong technical background, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assign and schedule daily work to mechanics, service station employees, technicians, and clerical staff engaged in maintenance and repair of equipment.
  • Maintain daily work sheets, prepare and prioritize assigned work orders, and report and record equipment defects.
  • Review work in progress, perform weekly quality control inspections, and ensure the preventive maintenance program is progressing according to schedule.
  • Assist department staff by answering questions and providing information relating to methods and procedures to be used, assist mechanics in diagnosis and training, and perform cross-training of jobs where feasible.
  • Maintain a variety of computerized records and prepare reports of work performed, repairs, materials used, fuel usage, daily reports, and work orders.
  • Maintain the shop and work area in a safe and neat manner, record all significant events involving operations or other activities that are controlled and monitored, and coordinate with Supervisor of Skyway Operations and Maintenance Supervisor to schedule events such as modifications, retrofits, and/or extra service.
  • Monitor train movement by the Automatic Train Supervision (ATS) system, monitor patrons in the system by closed-circuit television, monitor and control the power configuration and distribution level of the guideway using a Supervisory Control and Data Acquisition system (SCADA), and ensure the safety and security of the system by following approved technical, operational, and safety procedures.
  • Check and monitor alarms and related safety and security systems, research and assist with Skyway Special projects, and perform other duties as assigned.
Requirements
  • High School Diploma or possession of an acceptable equivalency diploma supplemented by advanced technical training in transit vehicle maintenance.
  • Five (5) years of mechanical experience in the maintenance and repair of fleet vehicles.
  • Associate degree in a Technology-related field from an accredited college or university and prior transit supervisory experience.
  • Actively demonstrate JTA's Elements of a Leader, including being engaged, courageous, a good communicator, empathetic, a critical thinker, a team player, a strategic thinker, customer-focused, a change agent/innovative, inspirational/high energy, accountable, and having integrity.
  • Must be able to initiate any Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), and Failure Management System Recovery (FMSR) procedures when needed.
  • Knowledge of new transportation technologies, principles of management, supervision, training, and performance evaluation, employee and labor relations, and experience working with union employees.
  • Working knowledge of production, operations, and materials planning, practices, and processes, knowledge of occupational hazards and accident prevention methods in assigned area of responsibility, and knowledge of methods, practices, tools, and equipment related to vehicle maintenance and repair.
  • Knowledge of parts inventories management and control, effective communication skills, both orally and in writing, with employees of all levels within an organization, ability to balance capacities of different shops to maximize system effectiveness and efficiencies, ability to comprehend and apply operational and safety procedures, and ability to complete a two-month driver training and certification program.
  • Ability to track work request through Oracle Network, ability to multitask and work under pressure in time-sensitive situations, ability to maintain a complex data base system for daily reports, and ability to retain records, prepare reports, and maintain files.
Work Environment/Physical Demands

The Maintenance Supervisor - Skyway is an in-office position requiring collaboration with colleagues and interaction with customers. The incumbent may be required to work extended hours, including nights, weekends, and holidays, to respond to emergencies or to meet operational needs.

Physical demands may include keyboarding/typing/using a computer mouse, repetitive motion, and sitting for prolonged periods.

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