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Optical Sales Consultant

2 months ago

Kalamazoo, Michigan, United States Pearle Vision Full time

Join the Pearle Vision Family

The primary responsibility of the Optical Sales Consultant is to engage and retain customers by providing an outstanding customer experience, fostering loyalty, and ensuring satisfaction among healthcare providers.

KEY RESPONSIBILITIES:
Enhance store performance by cultivating a retail sales culture through effective role-playing and sales techniques.
  • Build professional relationships with team members and healthcare providers.
  • Process eyeglass prescriptions, fit lenses and frames, and suggest appropriate lens options tailored to customer needs.
  • Assist customers in selecting frames and ensure proper alignment with prescriptions.
  • Conduct necessary optical measurements to ensure precision.
  • Uphold a high-quality customer experience by guaranteeing accurate pricing, precise point-of-sale entries, and realistic delivery timelines.
  • Provide information on Managed Vision Care options to customers.
  • Support merchandising efforts and ensure store presentation meets company standards.
Additional duties as assigned by the Store Manager.

EXPERIENCE & SKILLS REQUIRED:
  • Skilled in sales techniques with a strong focus on meeting sales objectives.
  • Proven track record in a retail or customer service environment.
  • Ability to deliver innovative solutions to drive business growth.
  • Exceptional communication skills to meet or exceed customer expectations.
  • Foster positive relationships with colleagues and healthcare providers.
  • Strong attention to detail and follow-through.
  • Effective prioritization and adaptability in task management.
  • Openness to taking calculated risks.
  • Familiarity with personal computers is advantageous.
QUALIFICATIONS:
A high school diploma or equivalent, or relevant experience typically acquired in a retail setting over 1-2 years.

The successful candidate should meet the above qualifications to effectively perform the essential functions of this role and achieve the desired outcomes.

Pearle Vision is dedicated to accommodating reasonable requests to assist qualified individuals with known disabilities in fulfilling their job responsibilities effectively.