Member Team Lead

4 weeks ago


Belleville, Illinois, United States Sam's Club Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for assisting management with the supervision of associates in assigned areas of responsibility. This includes assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches and techniques. You will also ensure compliance with company policies and procedures, support the Open Door Policy, and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Key Responsibilities
  • Assist management with supervising associates in assigned areas of responsibility
  • Assign duties, communicate goals and feedback, and train associates on processes and procedures
  • Provide direction and guidance on member service approaches and techniques
  • Ensure compliance with company policies and procedures
  • Support the Open Door Policy and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates

Benefits

As a Member Team Lead at Sam's Club, you will receive competitive pay, performance-based bonus awards, and other great benefits, including health benefits, financial benefits, paid time off benefits, and more. You will also have access to Live Better U, a company-paid education benefit program for full-time and part-time associates. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Requirements

To be successful as a Member Team Lead at Sam's Club, you will need to have 6 months of retail experience, including operating front-end equipment, and 6 months of customer service experience. You must be 18 years of age or older. Preferred qualifications include leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
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