Customer Service Representative

4 weeks ago


Belleville, Illinois, United States Keith Wolf - State Farm Agent Full time

h3JobDescription/h3pAsaStateFarmAgentTeamMember,youwillplayavitalroleinprovidingexceptionalcustomerservicetoourclients.Yourprimaryresponsibilitywillbetoestablishandmaintainstrongrelationshipswithcustomers,ensuringtheirneedsaremetandexceeded./ppbKeyResponsibilities:/b/pulliProvidepromptandaccuratecustomerservice,respondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification./liliWorkcloselywiththeStateFarmAgenttodevelopandimplementcustomerservicestrategiesthatdrivebusinessgrowthandcustomersatisfaction./liliCollaboratewiththeteamtoachievesalesandcustomerservicegoals,whilemaintainingapositiveandprofessionalworkenvironment./li/ulpbRequirements:/b/pulliExcellentcommunicationandinterpersonalskills,withtheabilitytoeffectivelyrelatetocustomersandcolleagues./liliDetail-orientedandorganized,withtheabilitytomultitaskandprioritizetasksinafast-pacedenvironment./liliAbilitytoworkinateamenvironmentandcontributetoapositiveandproductiveworkculture./liliPropertyandCasualtylicense(mustbeabletoobtain)./liliAvailabilitytoworkastandardMondaythroughFridayschedule,withoccasionalflexibilitytomeetbusinessneeds./li/ulpWeareseekingahighlymotivatedandcustomer-focusedindividualtojoinourteam.Ifyouarepassionateaboutdeliveringexceptionalcustomerserviceandhaveastrongdesiretosucceedinadynamicandfast-pacedenvironment,weencourageyoutoapply.



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