Security Operations Manager

3 weeks ago

Las Vegas, Nevada, United States SSR Personnel Full time

SSR Personnel is seeking a seasoned security professional to lead security efforts in a high-profile environment. As the Head of Security, you will be responsible for ensuring the safety and security of employees, visitors, and assets.

This role offers an exciting opportunity to develop and enforce security policies, collaborate with the Store Director to ensure adherence to security audit standards, and address security concerns and manage incidents.

Main Responsibilities:

  • Policy Implementation: Develop and enforce security policies related to employee and visitor safety, business continuity, loss prevention, fraud prevention, and privacy.
  • Audit Compliance: Collaborate with the Store Director to ensure adherence to security audit standards and global protection protocols.
  • Incident Response: Address security concerns and manage incidents.
  • Staff Training: Instruct and oversee security personnel on reporting and emergency procedures.
  • Team Management: Hire, train, and supervise security staff, ensuring they meet the brand's standards for conduct and appearance.
  • Coordination: Work with IT, HR, and other departments to ensure cohesive security operations.
  • Equipment Oversight: Ensure the proper installation, maintenance, and functionality of security equipment, including CCTV and alarm systems.
  • Risk Management: Conduct regular audits and assessments of the security platform, investigating breaches as necessary.
  • Vendor Relations: Manage relationships with security vendors and local law enforcement agencies.
  • Event Security: Organize security for special events, deliveries, and photoshoots.
  • Logistics Coordination: Oversee logistics related to security needs for deliveries and operations.
  • Resource Management: Ensure adequate security staffing for daily operations and during staff absences.
  • Training & Development: Identify training needs for security personnel and facilitate ongoing development.
  • Emergency Coordination: Liaise with emergency services to ensure coordinated incident response.

Qualifications, Knowledge & Experience:

  • Experience: Strong background of operational management either within luxury retail, corporate security, or relevant military/police experience.
  • Technical Awareness: Knowledge of loss prevention and asset protection techniques suitable for a retail environment.
  • Electronic Security Proficiency: Familiarity with CCTV, alarm systems, and other electronic security measures.
  • Communication Skills: Proficient in English, both verbally and in writing.
  • Pressure Management: Ability to handle high-pressure situations and travel as needed.
  • Investigation Skills: Strong communication and understanding of formal investigative processes.
  • Qualifications: Recognized Close Protection qualification is desirable.
  • Resource Management: Strong command of security operations and resource management.
  • Computer Literacy: Proficient in relevant software and technology.
  • Risk Management Knowledge: Understanding of risk management principles.
  • Background Check: Must undergo a rigorous background check and drug test.
  • Driving License: Full, clean driving license required.
  • Problem-Solving: Ability to handle unpredictable situations creatively and effectively.
  • Team Collaboration: Strong team player with a positive attitude, committed to team success.

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