Security Operations Manager

3 weeks ago


Las Vegas, Nevada, United States Rio Hotel and Casino Full time
Job Title: Assistant Security Manager

Job Summary:

We are seeking a highly skilled and experienced Assistant Security Manager to join our team at Rio Las Vegas. As a key member of our Security Department, you will be responsible for overseeing the Security team and ensuring the safety and protection of our guests, Team Members, and the entire facility.

Responsibilities:

- Oversee patrols of the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the Director of Security.
- Regularly provide backup to Security Officers and Security Managers on assigned shifts.
- Communicate successfully with Security Team Members, senior executive staff, guests, and Team Members at all levels.
- Facilitate the daily shift operations of the Security Department.
- Make suggestions and recommendations for improvements to policies, procedures, or the facility.
- Follow company brand standards for guest service.
- Facilitate the flow of information throughout the property.
- Maintain accurate and thorough departmental records and reports.

Requirements:

- Bachelor's degree or four to five years related experience, or an equivalent combination of college and experience.
- Skill in developing, leading, and maintaining guest and Team Member relations.
- Ability to develop Security Officers and Security Managers.
- Ability to establish and maintain an effective working relationship with management and Team Members.
- Ability to maintain confidentiality of sensitive information.
- Ability to understand questions and instructions from management and senior management.
- Ability to effectively read, write, analyze, communicate, and interpret documents in English.
- Ability to stay organized and focused on Company and Department goals.
- Ability to review, correct, and write effective reports and memos.
- Ability to communicate in one-on-one, small group, and large group situations.
- Ability to respond to inquiries from Security Officers, other Team Members, senior leadership, or guests.
- Ability to apply common sense reasoning to a variety of situations.
- Ability to react rationally to high stress situations while maintaining a calm demeanor.
- Full knowledge and understanding of company and department rules, policies, and procedures as well as a variety of local and federal laws.
- Knowledgeable in all Security Manager, Security Officer, Bike Officer, Lost & Found, Control and Report Writing Functions.
- Ability to effectively use a Radio, Handcuffs, and other Security Equipment as assigned and necessary.
- Intermediate to advanced computer skills in a variety of programs.

Preferred Qualifications:

- Five years' experience in military, law enforcement, and/or direct security/surveillance experience in a hotel/casino environment and management experience preferred.

Certifications, Licenses, Registrations:

- Must be at least 21 years of age.
- Must be able to obtain a valid state Driver's license.
- Bike certifications and training will be necessary.
- Must be able to qualify for licenses and permits required by federal, state, gaming, and local regulations.

Physical Requirements:

- Must be able to work under time constraints and within established deadlines.
- Must be able to lift/push/pull up to 100 lbs.
- Requires use of standard office equipment.
- Requires prolonged standing and mobility.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering Items.
- Requires the ability to distinguish letters, numbers, and symbols.
- Ability to understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Working Conditions:

- Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust, and smoke.
- Close spaces while working with others.

Pay Rate:

The salary range for this position is $50,000 - $55,000/annual.

About Us:

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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