Healthcare Operations Coordinator

6 days ago


Carmel, New York, United States Optum Full time
Optum: A Global Healthcare Leader

Optum, a leading global organization, is dedicated to delivering innovative care solutions that improve health outcomes. Our team's work has a direct impact on the lives of millions, connecting people with the care and resources they need to thrive.

About the Role

We are seeking a skilled Healthcare Operations Coordinator to join our team in Carmel, NY. In this role, you will play a vital part in ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to healthcare professionals, including completing patient forms and letters as directed.
  • Documentation Management: Maintain accurate and up-to-date records, scan documents to the EMR system, and mail/fax documentation as needed.
  • Task Management: Complete daily tasks in your inbox, locate and retrieve patient demographic forms when requested, and cross-train on various processes.
Requirements and Qualifications

To be successful in this role, you must possess:

  • A high school diploma or equivalent.
  • Be at least 18 years old.
  • Familiarity with computer applications, including Windows PC software.
  • Ability to work flexible hours, including occasional overtime, within our standard business hours (8:00 am - 5:00 pm).
Preferred Qualifications

While not required, possessing the following skills will make you a strong candidate:

  • Organizational skills to prioritize tasks effectively.
Work Environment

You will work in a service center environment with moderate noise levels due to representatives talking, computers, printers, and floor activity.

Compensation and Benefits

We offer a competitive hourly rate of $16.00 - $23.94 per hour, based on factors like local labor markets, education, work experience, certifications, and more. UnitedHealth Group complies with all minimum wage laws applicable in your area. Additionally, you'll enjoy comprehensive benefits, incentive programs, equity stock purchase opportunities, and a 401(k) contribution plan (subject to eligibility requirements). At Optum, we're committed to creating a healthier atmosphere for everyone by promoting diversity, equity, and inclusion. We're an Equal Employment Opportunity/Affirmative Action employer, ensuring fair consideration for employment without regard to protected characteristics. Let's work together to advance health equity on a global scale.



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